Introduction
At Afrisoq One, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and share your personal data as a customer, seller, or delivery rider on the Afrisoq One app.
1.1. Customers:
Personal Data: Name, address, phone number, email, and payment details when you create an account or make purchases.
Usage Data: Information about how you use the app (pages visited, items added to cart, etc.).
1.2. Sellers:
Business Data: Store name, address, phone number, commercial registration, and banking information.
Personal Data: Name, national ID number, and phone number for managing your seller account.
1.3. Delivery Riders:
Personal Data: Name, phone number, address, and national ID.
Location Data: Geolocation data during deliveries to ensure efficient service.
2.1. Customers: Process orders, facilitate payments, enhance shopping experience, and communicate about orders and promotions.
2.2. Sellers: Manage seller account, facilitate payouts, and ensure accurate product listing.
2.3. Delivery Riders: Coordinate deliveries, optimize routes, and ensure effective handoff between sellers and customers.
3.1. Third Parties: Delivery companies, payment service providers, or any necessary partner to complete transactions.
3.2. Legal Compliance: Disclose information if required by law or to protect our legal rights.
We implement appropriate security measures (encryption, firewalls, access controls) to protect personal information from unauthorized access, alteration, disclosure, or destruction.
5.1. Access & Correction: You can access and correct or update your personal data at any time via your account settings.
5.2. Deletion: You may request deletion of your data, which may disable your account and services.
We reserve the right to update this policy. We will notify you of significant changes via email or an in-app notice.
Contact Us
support@afrisoq.com